How do I request an appointment?
Contact us on WhatsApp at 0467 618 960 to discuss your treatment and preferred time, or use the booking request form on our website. You can also call us or email service@aromanmassage.com.
A little clarity before you visit
Frequently asked questions.
Planning your first visit, choosing your session or checking a request? Start here.
A booking request is not a confirmed appointment. Please wait for a confirmation email from our customer service team before visiting.
Explore services & pricesBooking & availability
Is my appointment confirmed when I submit the form?
No. Submitting the form sends a booking request, not a confirmed appointment. Your appointment is confirmed only after you receive a confirmation email from our customer service team. Please wait for confirmation before visiting.
What are your opening hours?
We are open seven days a week, 09:00–24:00 (midnight), by confirmed appointment only. All times shown on our website are Brisbane local time (UTC+10). For requests outside these hours, please contact us to ask about availability.
Can I book a specific session length and start time?
Yes. Select a treatment first to see its available durations and prices, then choose your preferred date and time. Start times are offered every 30 minutes. Each time interval matches your chosen session length and ends by midnight. The options are preferences, not a live calendar of available appointments.
What if I have not received a confirmation email?
Please check your spam or junk folder. If you cannot find a reply, contact us on WhatsApp, call 0467 618 960, or email service@aromanmassage.com. Do not assume the appointment is confirmed or submit the same request again just to check its status.
How do I change or cancel a booking request?
Please contact us on WhatsApp, by phone or by replying to our team’s email as soon as possible. Tell us which appointment you would like to change. A different time is subject to confirmation; contact our team for any cancellation terms that apply to your booking.
Treatments & prices
Where can I see the services, durations and prices?
Our Services & Prices page lists all seven services with every available duration and price. All listed prices are in Australian dollars (AUD). The booking form also shows the price for the treatment and duration you select.
What does Four-Hand mean?
Four-Hand means a session with two therapists. We offer Four-Hand versions of Swedish, Lomi Lomi and CD GFE Sensual Massage. These have their own prices and require confirmation of both therapists’ availability.
Can I discuss pressure and preferences before booking?
Yes. Tell us what you are looking for when you contact us or leave a note in the request form. If you are unsure which treatment or duration to choose, ask our team before booking. You can also discuss your comfort and preferred pressure with your therapist.
Can I claim a private health insurance rebate?
No. We do not currently offer private health insurance claims. Please do not book on the assumption that a session is eligible for a rebate.
How can I confirm payment arrangements?
Please ask our team about accepted payment methods and any payment arrangements when confirming your appointment. The website request form does not take a payment.
Finding us & getting in touch
Where is Aroman located?
Our home-based studio is at 525 Vulture St E, East Brisbane, QLD 4169, Australia. Visits are by confirmed appointment only. Use the map or Get directions link on our homepage to plan your journey.
Where can I find parking and arrival instructions?
Please contact our team for parking and arrival guidance before your visit. A dedicated transport and parking guide will be added once the details have been confirmed.
What is the best way to contact you?
WhatsApp is our preferred first contact channel: 0467 618 960. You can also call the same number or email service@aromanmassage.com. Please wait for our team’s confirmation before travelling to an appointment.
Still have a question?
Talk it through with us.
Contact our team before booking if you need help choosing a treatment or planning your visit.